harrah's north kansas city resort casino

North Kansas City Hotels with Concierge.Harrah's North Kansas City Hotel & Casino Rooms.

Harrah's North Kansas City Hotel & Casino Gym.

Harrah's North Kansas City Hotel & Casino Features.

Hotels near Harrah's North Kansas City Hotel & Casino.

Last Minute Hotels in North Kansas City.

Between that, great Petstay rooms at an awesome price (COMP for me, depending upon the date) and finally, the friendly and helpful staff. It just arrived and, yes, the cash and everything else perfectly intact. She confirmed they had my bag and after one little problem with me e-mail address, I received instructions on how to have them ship my bag back to me. I called and had a little trouble connecting to their hotel 'Lost & Found' but once I did speak with Josie, everything was easy. I was 300 miles away before I realized it. Like an idiot I checked out and left for home, forgetting to grab one overnight travel bag - yea, the one with all my gambling cash in it. But most impressive was their customer service after I made a major blunder. They offer special Deluxe PetStay rooms that are awesome with super easy in/out access to take your pets for a walk. I stopped there coming and going on a trip West. If I ever venture anywhere near Kansas City I'll make it a point to stay at Harrah's, whether I'm gambling or not. If anyone near u flushes toilet the noise makes u feel like you are in the bathroom with them. The walls are paper thin and the old pipes make constant noise. Even a battery on the floor at the foot of the bed, proving that it hadn’t even been looked under and no vacuum was used. There were specks of whatever all over the carpet. WHAT IS A RESERVATION GOOD FOR THEN! We go up to our room and it was obvious that the ONLY thing done in the room was the bed being made up. Once at counter I was told “the Vegas tower is all sold out”. When i made my reservation the previous week by phone I requested the Vegas tower and was guaranteed by person i spoke with that it was available for me and reserved.

I’m fine with jokes and what not but these 2 didn’t ever show ONE OUNCE of professionalism. The woman at the check in counter were extremely unprofessional. It’s just not a good place to visit anymore and hasn’t been for awhile probably.

Harrah's north kansas city resort casino