sheraton country club plaza kansas city reviews

So when we had breakfast in the restaurant, we had to pay for that anyway and our flight out the last day left too early to take advantage of the breakfast offer on the second day. However, she failed to tell me that the breakfast was on the 18th floor. The latter made no difference to us, as we were to be at a family gathering the next night, but breakfast would be nice. She also offered to give us a discount on the room, as well as an “upgrade.” I finally had to ask what an upgrade was and she said complimentary breakfast and cocktails at 6:00.

Since the bed ended up being so uncomfortable (contributing to a sleepless night), we decided to make the change the next day. Tables had white stains on them and were chipped and beat up I called the manager that night who offered to move us to another room for our second night (the hotel was full that night).Sofa looked old and sunk toward the middle with two people sitting on it.Mattress was soft and sunk toward the middle.Ĝarpet had stains and was poorly vacuumed.ěath floor had sticky black substance in various spots.Wallpaper was coming off from walls behind entry door.But upon returning from dinner we noticed that: The room’s décor was initially appealing at first. We arrived at hotel to check in and drop suitcases in room just before going to dinner with friends. My overall impression of the hotel was very good and I would absolutely stay at this property again. Our check in process was quick and very friendly. The hotel is within a very short walking distance to great restaurants and all the shopping you could want. The last Sheraton Suites I stayed at had great towels so perhaps this is something that they are replacing soon. They were small and didn't comfortably wrap around you. There is no separate door to close off the tub/shower and toilet area so there is little to no privacy in the bathroom. There was only one sink in a very small vanity area so only one person at a time could be getting ready in the bathroom. The only drawback to the room was the bathroom. The beds were comfortable enough and they gave you plenty of pillows which is important to me. We valet parked at $15 per day but self parking was $12 so I considered the extra $3 per day to be absolutely worth it. We stayed on the 11th floor and it was quiet even though it faced the Plaza streets. We shared a room and it was large enough for the four of us. I spent two weekend nights here with my daughter, and another mom and daughter for a dance competition.

Sheraton country club plaza kansas city reviews